Coaching Training
Our Coaching Training builds powerful coaching skills to unlock individual and team potential.
Expect improved productivity, sharper leadership and can-do culture.
Backed by research, proven in practice.
Book a Discovery Call
Why choose this training?
Unlock better performance, engagement, and growth—through coaching.
Coaching is one of the most effective ways to develop people — but only if you know how to do it well. Many managers struggle to balance coaching with directing, or to build the trust needed for open conversations.
Our Coaching Training gives you the knowledge and skills to develop people and drive high performance.
Companies with a strong coaching culture see above-average revenue growth and improved employee satisfaction
Deloitte’s Global Human Capital Trends 2025 highlights that coaching skills are must-have for modern leaders—helping teams adapt, solve problems, and stay engaged amid uncertainty
Across coaching programmes, clients report higher confidence, self-awareness, and communication skills, with retention rates significantly higher—70% vs 49% without coaching
Coaching can boost work performance with organisations seeing a 12% increase in productivity, a 46% rise in engagement
Coaching for Managers / Leaders
This coaching training is for managers and leaders at all levels.
Coaching is one of the most effective ways to develop people. To do it well you need some background knowledge and well developed communication skills.
The key here is, the coaching approach gives managers an alternative to directive and democratic leadership styles. It can help them to build high-trust cultures that encourage openness and personal ownership.
Our Coaching for Managers / Leaders Training gives you the key coaching skills, mindset and knowledge. You’ll get the opportunity to get feedback on your practical communication skills too.
Course Details
One-day or two half-day programme
Virtual or in-person classroom training
Optional CMI coaching accreditation at level 3 or 5
In-house programme only
What does it cover?
What makes coaching successful for managers and leaders
How coaching fits in to performance cycle and HR policies
Coaching as a management / leadership style
Knowing when to coach and when not to
Structured approaches (GROW coaching model) to stay on track
Building trust and connection, emotional intelligence
Question types, effective questioning, multi-layered listening
Multi-layered listening to understand motivators and barriers
How to build and monitor action plans to encourage ownership
Professional Coaching Principles
This introduction to coaching training is for people working in professional coaching roles in organisations and independent practitioners.
Suitable for professional coaching roles in organisations including sales coach, project coach, health coach, technical coach etc..
It is also suitable for independent practitioners including freelance coaches, trainers and cosultants looking to broaded their skills.
There is no prior knowledge or experience of coaching required. Experienced coaches looking to gain this qualification will still benefit as we differentiate the learning to make it challenging and fun for everyone.
Having these skills will boost your confidence, and the qualification will give you credibility with peers and customers.
Need more flexibility? Take a look at our self-study format for this qualification.
Course Details
One-day or two half-days programme
Virtual or in-person classroom training
Includes CMI Level 5 in Principles of Professional Coaching
Available as an in-house and open programme
Self-study option is available for this qualification
What does it cover?
Definitions of professional coaching in different contexts
Benefits of coaching for individuals, teams and organisations
Comparing and contrasting coaching with other methods of people development
Coaching in context: ethics, professional standards and relevant legislation
Practicing safely: the role of agreements, frameworks and psychological safety with an emphasis on beginning and ending coaching assignments professionally
Stakeholder management – An overview of the roles within coaching assignments (personal and professional relationships that can support or threaten the success of the coaching process)
An overview of coaching processes, durations, review points, milestones and so on
Structured approaches to keep coaching on track
Building trust and connection, emotional intelligence
Question types, effective questioning, multi-layered listening
Multi-layered listening to understand motivators and barriers
How to build and monitor action plans to encourage ownership
Professional Coaching Practice
This coaching training is the follow-up to Professional Coaching Principles. To be eligible for this course you must have completed that qualification via our classroom training, or via our self-study route.
In this practice-based coaching training you are required to complete a minimum number of formal coaching hours, be assessed by observation, complete a written reflective log and produce a written report. There is also a requirement to complete formal coaching paperwork (we provide best practice examples for you to use) for each of your coaching assignments. And you will also need to complete a detailed personal development plan.
Course Details
Two full days or four half-days programme
Virtual or in-person classroom training
Includes CMI Level 5 in Professional Coaching Practice
Available as an in-house and open programme
Self-study option is available for this qualification
What does it cover?
Learn how to use journalling and other reflective practice approaches and models
Produce a professional development plan using the detailed self-assessment based on the International Coach Federation (ICF) core competencies
Plan and prepare to deliver professional coaching – you will identify and select coaching clients that are deemed typical for the context they will be practicing within
Development of formal written contract for coaching to include procedural, professional and psychological factors that are explicitly agreed and signed by both parties and included in the portfolio of evidence
The coach must deliver coaching sessions and produce a detailed reflective journal for each completed coaching session covering all aspects of delivery, skills and efficacy of the choice of approaches, methods and models used, and the outcome of the session
Tutor observations will be conducted in line with the CMI specification for this unit. Feedback will be provide in writing by the tutor giving specific examples and timings to support skills development
Review of professional development plan self-assessment in light of the practical experiences and tutor guidance and feedback provided
Drawing together the evidence portfolio
Standalone Training
Choose the practical skills your people need to be fantastic in their role
Suitable for individuals, small groups or larger groups, delivered virtually or in-person
Engaging and effective delivery to ensure effective skills transfer
Learning delivered at exactly the right level for your audience
Get the latest practical tools, tips and strategies people can apply immediately
Choose from a wide range of industry-leading skills and behaviours
Can be combined with a CMI Level 3, 5 or 7 qualification, ideal for professionalising your managers
Development Programmes
Programmes go deeper, to achieve more complex business aims and embed lasting change
Engage and retain key people, attract fresh talent and develop new capabilities to beat the competition
Choose the learning content, duration and delivery methods that are right for your people
Choose from off-the-shelf and fully customisable programmes and frameworks
Get end-to-end support from analysis, design and delivery through to evaluation
Our partnership approach means we can slot in where you need us to provide part of a programme
Check out our Leadership Development Consultant page to see how our 20 years’ experience can help you
Case Study: PMI UK
Since 2015, the Project Management Institute (PMI) UK chapter have provided a mentoring programme offering professional development to project managers through a community of practice. Experienced project managers volunteer their time to help other professionals.
Since its inception, Crescente has supported the programme by delivering Coaching Training to the aspiring PMI UK mentors. The learning is based on our one-day Coaching Principles Training which focusses on what we call ‘brilliant basics’. That’s safe and effective coaching practice within the structure of the PMI Mentoring framework.
This is a fun programme for us because coaching skills and project management are two of our favourite topics and core strengths as a business.
Why our customers choose Crescente
MANAGEMENT AND LEADERSHIP SPECIALISTS
Over 20 years developing managers, leaders and teams, from team leaders to executive development across most industry sectors.
REAL-WORLD EXPERTS
Explore what works in reality from experienced leaders, managers, coaches and practicing consultants, not college tutors.
FRIENDLY, INCLUSIVE AND SUPPORTIVE
Learn in a professional, friendly and inclusive atmosphere where it is okay to relax, ask questions, test ideas, make mistakes, and have fun.
TACKLE THE LATEST BUSINESS CHALLENGES
A lot of management training is out of date and not fit for purpose. Our training is designed and tested by us to be accurate and effective.
PRACTICAL TOOLS AND TECHNIQUES
Turn theory into practice using the latest learning techniques to ensure effective knowledge transfer and skills development.
OPTIONAL CMI ACCREDITATION
Choose from CMI level 2 to 7, management and leadership, coaching, mentoring and project management qualifications.
| Optional Chartered Management Institute (CMI) qualifications. All units are available from Crescente. | |
|---|---|
| CMI Level 5 Award / Certificate / Diploma in Professional Coaching Practice | Level 5 |
| Principles of Professional Coaching | 531 |
| The Role of the Professional Coach | 532 |
| Strategies for Delivering Professional Coaching | 533 |
| Professional Coaching Practice | 534 |
| Management and Leadership Influences in Coaching and Mentoring | 535 |
| Professional Team Coaching | 536 |
| Professional Mentoring Practice | 537 |
Looking for something else?
Take a look at our other training courses and programmes for different audiences.
Our courses and programmes are available off-the-shelf, and partly or fully tailored to your specific requirements.
We like sharing our expertise, so if you’re in the middle of a culture change, OD or talent change programme, we can help. Looking for a leadership development consultant? Look no further!
Trusted by our clients from across sectors and industries:
Questions? Book a call.
Get answers to all your CMI qualification questions
Find out about career development and getting chartered
Explore training options for your managers, leaders and teams
Get to know us to check we’re a good fit for you
Book NowYou’re in good company…
Ben Hodder June 2025
Studying with Crescente has been an exceptionally positive experience. The entire process has been meticulously planned and highly supportive. The team is incredibly responsive, always available at the end of a call or email.
Charles Worby February 2024
Experienced and helpful trainers, with interesting and helpful resources which is more than adequate to assist with the course.
