CMI Level 3 Management and Leadership
CMI Management and Leadership
CMI Level 3 Management and Leadership is a great place to start if you are new to management or applying for your first management job. There’s a wide range of units making for some unique combinations.
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Book a Discovery CallWhy Study With Crescente?
EVERY UNIT AVAILABLE.
Choose from all the units for each qualification.
NO TIME LIMITS.
Start whenever you like. Take as long (or short) as you want.
FRIENDLY AND INCLUSIVE.
Learn in a professional, friendly and inclusive atmosphere.
REAL-WORLD EXPERTS.
Learn from practicing consultants, managers and coaches.
UNLIMITED SUPPORT.
Assignment support on-demand via Zoom and email.
NO HIDDEN COSTS.
All registration and assessment fees are included in price.
CMI Level 3 Management and Leadership
The CMI Level 3 Management and Leadership is available in three ‘sizes’ according to the number of units you want to study. The qualification is modular, so you can top-up from Award to Certificate to Diploma. All units are available for self study with Crescente, so you can learn exactly what you want to.
Award 3A30
Study 1 unit
Certificate 3C30
Study 2 or 3 units
Diploma 3D30
Study 7 units
Our Information Pack PDF has options, prices and FAQs. Download it using the form below.
About This Qualification
The CMI Level 3 Management and Leadership covers the fundamentals of every aspect of management and leadership you can think of. With 21 different units to choose from, you’re spoilt for choice. Learn how to manage yourself, manage and lead others, and achieve awesome results at work.
Who’s it for?
Team leaders
Supervisors
Junior managers
Anyone wishing to step up into these roles
Unit | Unit Title and Description | Credits |
---|---|---|
301 | Principles of Management and Leadership Being equipped with the knowledge, skills and behaviours to manage and lead effectively is essential if an individual and their organisation are to succeed. This unit has been designed for learners who want to develop or sharpen their professional edge and enhance personal effectiveness. The unit focuses on the ways organisations operate. The application of management and leadership approaches and how these can positively impact on own role, lead to improved performance, and support teams, colleagues and customers. The aim of the unit CMI 301 is to introduce the foundations for managers, which will be developed throughout all the level 3 units. | 70 |
302 | Managing a Team to Achieve Results The ability to manage teams, which are able to communicate effectively and overcome barriers to achievement, is a critical skill for any manager. High performing cohesive teams are created in an environment where there is a collective understanding of values, goals and objectives. This unit has been developed to support managers in understanding the nature of teams in the workplace, and how these can be managed to achieve results. | 60 |
303 | Managing Individuals to be Effective in their Role High performing individuals impact on the performance of teams and the organisation. The aim of this unit is to develop the manager’s understanding of how to confidently use their knowledge, skills and abilities to support individuals, not only to perform well, but to exceed expectations. | 50 |
304 | Principles of Communication in the Workplace As the range of communication tools used by a business continues to grow, and new technologies emerge, managers are faced with the challenge of how to select and use different tools to ensure that communication is effective, timely and has impact. The aim of this unit is to equip managers with the knowledge and skills to select and use a range of workplace communication methods. These must be measurable and tailored to the needs of the target audience. | 50 |
305 | Building Stakeholder Relationships using Effective Communication Developing relationships with internal and external stakeholders is an essential management skill. Stakeholders can have a positive or negative impact on the success of an organisation. The aim of this unit is to equip managers to identify and understand stakeholder’s needs, know the purpose and benefits of building relationships with different stakeholder groups, and the methods of communicating with them to achieve results. | 40 |
306 | Principles of Equality, Diversity and Inclusive Working Practice Treating colleagues, customers and stakeholders with dignity and respect enables relationships to develop and thrive. This unit focuses on how to develop inclusive working practices in line with organisational and legal frameworks. This will not only improve the productivity and wellbeing of staff, but impact positively on the whole customer experience. | 60 |
307 | Developing the Knowledge, Skills and Abilities of Individuals and Teams A skilled and adaptable workforce is a collective group of people equipped with the knowledge skills and abilities to achieve and exceed objectives. This unit aims to support managers to identify and select innovative development opportunities. It will enable them to identify approaches to support and promote participation, and how to monitor the impact of development activities for individuals, teams and the organisation. | 40 |
308 | Managing Volunteers Volunteers are uniquely placed to offer a wealth of skills and abilities to compliment those of employed staff within an organisation. Managed well, they can help an organisation improve the quality and capacity of the service. The aim of this unit is to equip managers with the knowledge of how to engage, motivate and support volunteers to be effective within their role and address challenges with a positive ‘can-do’ attitude. | 50 |
309* | Responding to Conflict in the Workplace Conflict and disagreements in the workplace have a detrimental effect on team dynamics, productivity and motivation. The ability to respond effectively to conflict is a fundamental skill for all managers. This unit aims to support managers to understand the types and causes of conflict and how to identify strategies to respond to conflict situations in a timely and professional manner. | 30 |
310 | Supporting Teams and Individuals through Change Change is inevitable if an organisation is to maintain competitiveness and currency of practice. Managers are constantly asked to implement change to respond to commercial pressures, legal organisational requirements, efficiencies or improvements. Success often depends on the support given by managers to staff. The aim of this unit is to enable managers to lead people positively through change. This is achieved by implementing plans which identify ways to make change successful, and gaining the support and trust of individuals and teams. | 50 |
311 | Contributing to the Delivery of a Project Whilst the scale, significance and complexity of a project will vary, the principles of carrying out a project will ultimately be the same. This unit aims to equip managers with the knowledge, tools, and techniques for managing and monitoring projects. It also identifies approaches to managing risk and responding to the needs and expectations of stakeholders. The skills a manager will learn will not only enable them to improve own working practice, but will impact on the achievement of project outcomes. | 60 |
312 | Managing Daily Activities to Achieve Results Working efficiently is essential if a business is to remain competitive. A well structured workload is key to individual and team success. The aims of the unit are to equip managers with the knowledge to identify priorities and set measurable objectives. Managers will know how to organise and allocate daily work activities, monitor outcomes, and respond practically to problems in a manner which supports the achievement of results. | 40 |
313 | Developing and Sharing Good Practice Developing and sharing good practice enables individuals and organisations to develop and increase their potential to exceed personal and organisational expectations. This unit explores how good practice can be developed, maintained, adopted and shared with stakeholders. | 50 |
314 | Managing Budgets and Resources Budgets and resources are crucial to the functioning of any organisation. Organisations need to plan and manage money and resources to remain operational. The aim of this unit is to equip managers with the knowledge that they need to manage budgets and other resources. This allows them to remain efficient and effective. | 50 |
315 | Principles of Health and Safety in a Work Setting Health and safety is important as it protects the well-being of employees and customers. There are serious, legal, financial, and reputational consequences if neglected. The aim of this unit is to equip managers with an understanding of their statutory and organisational responsibilities in making the workplace safer. | 60 |
316 | Monitoring Quality to Improve Outcomes The name of organisations who have built their reputation on the quality of their products or services readily come to mind. Managing quality is a collective activity, which has to be monitored continually to ensure standards are consistently met. The aim of this unit is to equip managers with the understanding of how quality systems are used, the tools and techniques for monitoring and measuring quality, and the requirements needed to support a quality audit. The impact of this knowledge is to drive a culture of continuous improvement within the organisation. | 50 |
317 | Supporting the Delivery of Customer Service Customers are key to the success of any business. It is essential to know how to deliver a great customer experience that meets and exceeds expectations all customers. This is regardless of whether they are a colleague, department within an organisation, or a member of the public purchasing a product or using a service. The aim of this unit is to equip managers with an understanding of the parameters in which good customer service is delivered. It focuses on the end to end customer journey and encourages the manager to reflect on the customer service experience through the customer’s eyes. | 50 |
318 | Managing Data and Information The ability to solve problems, make timely business decisions and respond to customers’ needs is all dependent on the ability to access good quality data and information. With growing volumes of data, this challenge has become increasingly difficult to manage. The aim of this unit is to equip managers with the knowledge of how to gather, assess and analyse different types of data and information, and how to report findings for different business purposes within legal and organisational guidelines. | 50 |
319 | Managing Meetings Managers are increasingly faced with days packed full of meetings that leave little time to get things done. Run well, meetings can be a place where issues are discussed, problems resolved, and decisions are made. However, all too often, meetings lack purpose and there is frustration if little has been achieved. The unit content has been designed to challenge traditional thinking. It aims to equip managers with the knowledge and tools to try different approaches when conducting meetings. It also explores good practice for preparing for and leading meetings, which have impact and also delivers results. | 40 |
320 | Presenting for Success Delivering presentations can be very challenging. When done successfully, a presentation can lead to a job offer or a new contract. It also has the potential to engage team members to buy-into new ideas, or embrace new projects and opportunities. The aim of this unit is to equip managers with the knowledge and skills to plan presentations to meet the needs of a target audience. The unit will enable managers to develop the knowledge and tools to deliver great presentations, which engage an audience and motive them to want to know more. | 50 |
321 | Managing Own Personal and Professional Development In order to meet the demands of an ever changing workplace, individuals need to ensure they continue to update and develop their knowledge and skills. Planning for personal and professional development ensures greater opportunities for success. The purpose of the unit is to support the manager to identify the benefits of engaging in personal and professional development. By using the knowledge gained, a meaningful development plan will be created to support them to become an effective manager in the workplace. | 50 |
Award | Choose 1 unit to a minimum of 40 credits | /40 | £550 incl. VAT |
Certificate | Choose 2 or 3 units to a minimum of 130 credits | /130 | £1000 incl. VAT |
Diploma | Choose 7 units to a minimum of 370 credits | /370 | £2500 incl. VAT |
You’re in good company…
Robert Livingstone September 2024
I had an amazing experience. My assessor Nige Tyler was brilliant could not be more helpful.
Daniel Thomas October 2024
Crescente as a business are fantastic, without their invaluable input I would have found passing my CMI level 5 near on impossible. John’s clear and concise direction with my assignment writing made things simple, and Nigel’s fantastic support in my reworks made it all a relative breeze!
Brett Williams 4 days ago
I recently completed a CMI level 5 course and couldn’t be more impressed. The course was well structured and John’s tutoring style was very engaging. The blend of theory and practical application I feel has an enhanced my skills as a manager. I would highly recommend.