CMI Level 5 Management and Leadership

CMI Level 5 Management and Leadership qualifications are the most popular across the CMI range. The syllabus covers all aspects of operational management. Most professional managers with a few years experience will want to aim for the CMI Level 5 at some point on their career journey.

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Choose from all the units for each qualification.

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CMI Level 5 Management and Leadership

The CMI Level 5 Management and Leadership is available in four ‘sizes’ according to the number of units you want to study. The qualification is modular, so you can top-up from Award to Certificate to Diploma to Extended Diploma. All units are available for self study with Crescente, so you can learn exactly what you want to. 

Award 5A30

Study 1 unit

Certificate 5C30

Study 2 or 3 units

Diploma 5D30

Study 7 or 8 units

Ext. Diploma 5XD30

Study 9 or 10 units

Our Information Pack PDF has options, prices and FAQs. Download it using the form below.

About This Qualification

The aim of the CMI Level 5 Management and Leadership qualification is to provide middle managers with everything they need to be effective in their role. There’s a great range of operational management fundamentals and specialist knowledge here. This degree-level qualification offers breadth and progression. Achieve the Diploma to access fast-track Chartered Manager (CMgr) status.

Who’s it for?

Operations managers

Department managers upto head of department

Specialist managers (e.g., engineering, sales, production, design …)

Anyone wishing to step up into these roles

UnitUnit Title and DescriptionCredits
501Principles of Operational Leadership and Management in an Organisational Context
Learners will evaluate the impact of an organisation’s structure and governance on management and leadership. They will explore theoretical models, management and leadership styles and approaches designed to promote a culture of mutual trust, respect and support.
70
502*Principles of Developing, Managing and Leading Individuals and Teams to Achieve Success
The unit opens by focusing on the theoretical and practical approaches to developing, leading, and managing teams (remote or multi-disciplinary). The manager will look at techniques to assess current and future team capabilities, including the role of recruitment, selection and staff development which supports this. On successful completion of the unit, the manager will not only know the principles of managing individuals and teams, but they will understand approaches for supporting, motivating and inspiring teams and individuals to exceed expectations.
60
503Principles of Managing and Leading Individuals and Teams to Achieve Success
Managers will identify the techniques used to monitor and manage individual and team performance, assess current and future capabilities and adopt approaches to respond to these. On successful completion of the unit, managers will not only understand how to meet the challenge of leading individuals and teams, they will know how to support, motivate and inspire them to exceed expectations.
50
504Managing Performance
This unit evaluates the reasons for managing performance and the approaches that can be used. It explores methods of rewarding the performance of individuals who exceed expectations, and analyses ways of managing underperformance in a professional and supportive manner. This unit focuses on the way performance management, when used effectively, is able to impact on individual and organisational achievement.
50
505Forming Successful Teams
This unit focuses on the purpose and characteristics of successful teams. Learners will review theoretical and practical approaches to team formation; and be able to analyse, and respond to challenges which occur when new teams are formed proactively.
40
506Managing Equality, Diversity and Inclusion
This unit has been designed to enable the learner to analyse the requirements for managing, monitoring and reporting on equality, diversity and inclusion. It focuses on the skills required to lead by example and how to adapt leadership styles to support others to see the benefits of inclusive practice. On successful completion of the unit, learners will be armed with the knowledge required to develop and implement an Equality action plan and monitor its outcomes to make continuous improvement.
50
507Principles of Delivering Coaching and Mentoring
Coaching and mentoring are proven techniques used to enhance the skills, knowledge, talents, and potential of individuals as part of an organisational learning and development strategy. This unit explores the principles and practices of coaching and mentoring, and the impact these techniques can have in the development of a high-performance culture.
40
508Principles of Developing a Skilled and Talented Workforce
This unit has been designed to enable the learner to understand the role of the manager in workforce development, and the scope and purpose of development activities. They will also have opportunity to explore innovative approaches for delivering workforce development and how well-chosen learning and development activities can contribute to a talent management strategy.
40
509Managing Stakeholder Relationships
Good relationships, whether they are with customers, suppliers, partners or staff, are a key contributor to an organisation’s success. To build stakeholder relationships that are long lasting and sustainable, they need to be planned and developed. This unit explores the types and purposes of stakeholder relationships and the skills required to overcome challenges and manage these effectively.
40
510Managing Conflict
It requires the ability to evaluate complex information, make evidence-based judgements and act professionally within the bounds of organisational and legal frameworks. This unit is designed to equip the learner with strategies to manage conflict with confidence, find creative solutions and make difficult decisions.
50
511Principles of Recruiting, Selecting and Retaining Talent
Recruiting and selecting staff is a major challenge in a competitive market. Organisations are increasingly looking for innovative approaches to recruit individuals from the broadest talent pool. This unit has been designed to equip learners with an understanding of the factors which impact on recruitment. They will know how to develop plans and strategies for selecting staff and identify approaches for retaining the best of the best.
50
512Workforce Planning
All organisations need a workforce with skills and behaviours that will better enable them to meet their objectives. In competitive environments, having the right people in the right place and at the right time continues to be a challenge. The aim of this unit is to enable managers to understand the rationale for workforce planning and know how to develop a workforce plan to meet organisational objectives.
40
513Managing Projects to Achieve Results
The ability to manage projects is a vital skill for all managers. This unit focuses on the knowledge and skills required to manage projects successfully and overcome problems and challenges. It requires the learner to evaluate the methods and tools for planning tasks and activities, as well as knowing how to implement and manage project activities, build stakeholder relationships, manage resources and risk, monitor progress and report on outcomes.
60
514Managing Change
This unit has been designed to enable the learner to evaluate types and reasons for change within organisations and be able to select and apply theoretical models for its management. The purpose is not only to enable learners to develop the skills to manage change and achieve set objectives, but to do so in a professional manner with open and honest communication throughout the entire process.
50
515Creating and Delivering Operational Plans
This unit opens with the importance of understanding the strategic direction of the organisation and how to contribute to the strategic planning process. It then focuses on the knowledge and skills required to create and deliver operational plans. This includes the need to set key performance indicators, monitor quality and outcomes against the plan, and know how to effectively report on findings.
60
516Planning, Procuring and Managing Resources
This unit has been designed to enable managers to understand and respond to the challenge of managing and monitoring resources. Learners will understand the importance of effective and efficient resource use, identify and plan resource requirements and know how to procure resources in line with regulatory requirements.
60
517Principles of Innovation
When a culture of innovation and entrepreneurship thrives, new ideas and initiatives flourish. This unit has been designed to enable learners to identify opportunities for innovation in the workplace (which may be in the form of new working practices, processes, new products or services), analyse the rationale for developing initiatives and know how to turn ideas into reality.
50
518Managing Risk
Business outcomes are optimised when risks are identified and managed effectively. This unit has been designed to equip learners with an understanding of the scope and purpose of business risk management. This includes an evaluation of the types of business risks, the governance and approaches for managing these effectively, and how risk management can be implemented successfully within organisations.
60
519Managing Quality and Continuous Improvement
This unit looks at the challenge of developing quality within organisations. It focuses on embedding continuous improvement into working practices. On successful achievement of this unit learners will understand the scope and purpose of quality management, approaches, tools and techniques for managing quality and how to judge its success.
60
520Managing Finance
This unit has been designed to enable learners to understand how financial systems within organisations operate. Learners will evaluate the sources of finance for organisations and understand the principles for setting and managing budgets in line with regulatory and organisational guidelines. This unit has been designed to enhance the learner’s confidence and credibility in financial management, which will translate into improved management skills.
50
521Using Data and Information for Decision Making
The ability to analyse and manage data and information can lead to increased competitiveness, innovation, productivity and customer satisfaction. The aim of this unit is to equip learners with an understanding of the purpose and practices of interpreting, managing and presenting business data and information to inform decision making.
50
522Managing the Customer Experience
Delivering an exceptional customer experience is a challenge which requires skill, commitment, and an in-depth understanding of customer needs. The aim of the unit is to develop managers understanding of their role and responsibilities in managing the customer experience. Learners will develop an understanding of the key features of a customer service culture and the customer journey, which if managed effectively will impact on an organisation’s success.
50
523Principles of Marketing Products and Services
From utilising technology to create new processes and support services to improve the customer experience through to developing or adapting products or services to meet changing needs, the principles of marketing remain the same. The aim of this unit is for the learner to understand the role of marketing to achieve organisational objectives. The learner will analyse the marketing environment, understand how to market a product or service and know how to judge the success of marketing outcomes.
60
524Conducting a Management Project
The aim of the unit is for the learner to conduct management research which will have an impact on individual and/or organisational practice. It is expected that learners will plan and manage a genuine project in the workplace or an academic enquiry relevant to an identified business need or challenge.
100
525Using Reflective Practice to Inform Personal Professional Development
Reflective practice is an essential management tool which supports the development of knowledge, skills and behaviours in the workplace. By consciously analysing own performance, decision making, leadership and management skills (in different situational contexts); opportunities for on-going development can be identified. The aim of the unit is to equip learners with the understanding of the value of reflective practice, and how reflection can be used as the basis of a meaningful personal and professional development.
50
526**Principles of Leadership Practice
This unit develops managers’ understanding of ethical leadership and the impact of culture and values on leadership. Managers will examine leadership models and the concept of empowerment, plus techniques and methods for leading others.
80
608***Strategic Corporate Responsibility and Sustainability
Corporate Social Responsibility (CSR) and sustainability are topics keenly related to organisational accountability. Definitions and approaches taken to manage and lead CSR and sustainability vary according to the type and purpose of an organisation and its governance. Approaches typically include the development of aims and objectives, policy and strategy, with the intent to address the impact of an organisation’s activity on society, the environment and a commitment to ethical and responsible conduct.
60
*Cannot be selected with 503, 505, 511 or 526 | ** Cannot be selected with 501 or 502 | *** Diploma and Extended Diploma only.
AwardChoose 1 unit to a minimum of 40 credits/40£675 incl. VAT
CertificateChoose units to a minimum of 130 credits/130£1100 incl. VAT
DiplomaChoose units to a minimum of 370 credits/370£2600 incl. VAT
Extended
Diploma
Choose units to a minimum of 540 credits/540£3200 incl. VAT

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